Privacy Policy

Last updated: 19 August 2026

Elite Retail Leasing (“we”, “us”, “our”) provides retail leasing consultancy and tenant representation services from Melbourne, Victoria, Australia. This policy explains what personal information we collect, why we collect it, and how we handle it.

We are committed to handling personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

What we collect

We only collect personal information that is reasonably necessary for our services. Depending on how you interact with us, that may include:

• Contact details — your name, business name, email address and phone number, collected when you submit an enquiry through this website or contact us directly.
• Enquiry content — whatever you choose to tell us about your business, site, lease or leasing requirements.
• Engagement information — where you engage us, information relating to your leases, sites, trading performance and correspondence with landlords, as required to provide the service.
• Technical information — standard web server and analytics data such as IP address, browser type, pages visited and referring URL.

How we use it

We use personal information to:

• respond to your enquiry and provide the consultancy services you have asked for;
• communicate with you, your landlord, your solicitor or other parties as needed to carry out an engagement;
• maintain our business records and meet our legal and accounting obligations; and
• understand how this website is used so we can improve it.

We do not sell personal information, and we do not use enquiry details for unrelated marketing.

Who we share it with

We disclose personal information only where it is necessary for the purpose it was collected, including to landlords, centre owners and their leasing representatives in the course of a negotiation you have engaged us for; to your solicitor, accountant or other advisers where you have asked us to work with them; and to service providers who support our business, such as email, hosting and file storage providers. We may also disclose information where required or authorised by law.

Cookies and analytics

This website uses cookies to keep the site functioning and, where analytics are enabled, to understand aggregate visitor behaviour. You can block or delete cookies through your browser settings; some parts of the site may not work as intended if you do.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. Information is held in secure, access-controlled systems. Some of our service providers may store data on servers located outside Australia.

We retain personal information for as long as it is needed for the purpose it was collected, and for any period required by law, after which it is destroyed or de-identified.

Accessing or correcting your information

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below and we will respond within a reasonable period.

Complaints

If you believe we have mishandled your personal information, please contact us first so we can look into it. If you are not satisfied with our response, you can raise the matter with the Office of the Australian Information Commissioner at oaic.gov.au.

Third-party links

This website may link to third-party websites, such as our social media profiles. We are not responsible for the privacy practices or content of those sites.

Changes to this policy

We may update this policy from time to time. The current version will always be published on this page with the date it was last updated.

Contact us

Elite Retail Leasing
Melbourne, Victoria, Australia
Email: demi@eliteretailleasing.com.au
Phone: 0410 648 516